Is this Henrico hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Henrico hotel have a swimming pool?

Yes, this Henrico hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Henrico hotel?

Best-rates for the Henrico hotel starts from $122 per night with includes Wellness Facilities, Guest Services, Breakfast, Laundry, Air Conditioner, Wheelchair Accessible, Toiletries, Kitchen, Parking, Business Services, Accessibility, Child Friendly, TV, Balcony/Terrace, Bedding/Linens, Restaurant, Internet, Pool, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Henrico hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Henrico hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Henrico hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Henrico hotel?

Based on the information reported by the owner or manager, the Henrico hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Henrico hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Hotel and Suites Richmond West End by IHG | Hotel in Richmond

| 8.8 (452 Reviews) | 1 Bathroom

Henrico Hotel | Holiday Inn Hotel and Suites Richmond West End by IHG

Hotel in Henrico, Richmond

Suburban hotel with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Holiday Inn Hotel and Suites Richmond West End by IHG offers 190 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Free cribs/infant beds

Hypo-allergenic bedding

Bed sheets

Safe

Connecting rooms available

Desk

Iron/ironing board

Free local calls

Laptop-friendly workspace

Phone

Breakfast

Coffee/tea in common area(s)

Room service available

1 restaurant

Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-14.00 for adults and USD 7.00-7.00 for children

Coffee/tea maker

Refrigerator

Microwave

Parking

Free uncovered self parking on site

Electric car charging station on site

RV/bus/truck parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hardwood flooring in room

Elevator

Activities

Golfing

Fitness center

Outdoor pool

Entertainment

Premium channels

LCD TV

Cable/satellite channels

General

24-hour business center

Meeting rooms - 2

Conference space (1700 square feet)

Water dispenser

Vending machine

Elevator

Spanish

English

TV in lobby

Designated smoking areas

Guest Services

Refrigerator

Microwave

Outdoor pool

Free cribs/infant beds

Laundry facilities

Daily housekeeping

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 am minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 10.00 to 14.00 for adults, and usd 7.00 to 7.00 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Cassandra

Jan 19, 2026 04:54:03 AM

Review Score: 10

Summary: The entire hotel was immaculate, comfortable, the staff Krystal was AWESOME, and the Mexican Restaurant behind the hotel was a 10!!!!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds Room Size: 288 square feet m² 2 Queen Beds	General Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Square feet - 288, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 2 Queen Beds	General No rollaway/extra beds, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 288 square feet m² 1 King Bed	General Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Suite, 1 Bedroom Room Size: 576 square feet m² 1 King Bed	General Square meters - 54, No rollaway/extra beds, Ping - 16, Square feet - 576, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub) Room Size: m² 2 Queen Beds	General No rollaway/extra beds, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility) Room Size: m² 2 Queen Beds	General No rollaway/extra beds, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub) Room Size: m² 2 Queen Beds	General No rollaway/extra beds, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility) Room Size: 288 square feet m² 1 King Bed	General Ping - 8, No rollaway/extra beds, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible, Non Smoking Room Size: 288 square feet m² 2 Queen Beds	General Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Square feet - 288, Bed count maximum 2
Suite, 1 Bedroom, Accessible, Non Smoking Room Size: m² 2 Queen Beds	General No rollaway/extra beds, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Non Smoking Room Size: 288 square feet m² 1 King Bed	General Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Standard Room Room Size: 288 square feet m² 1 Double Bed	General Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Premium Room Room Size: 576 square feet m² 1 Double Bed	General Square meters - 54, No rollaway/extra beds, Ping - 16, Square feet - 576, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1