Sheraton Grand Chicago Riverwalk | Hotel in Chicago

| 8.4 (1621 Reviews) |  1 Bathroom
Streeterville Hotel | Sheraton Grand Chicago Riverwalk

Hotel in Streeterville, Chicago

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25 per night. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately usd 32 per person fee for in-room wireless internet: usd 14.95 per day (rates may vary) covered self parking fee: usd 75 per day (in/out privileges) pet fee: usd 0 per pet, per day service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: usd 25 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 0 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Nancy
Jan 26, 2026 09:13:37 AM
Review Score:   6
Summary: The guest Wifi did not work in our room. The public wifi worked in the public areas, but not in our room. The icemaker on our floor did not work. We reported it and were told it would be fixed; it wasn't. The Cubs Convention taking place at the hotel was oversold, so all the public areas were packed with people. The congestion felt unsafe, and we're sure violated safety and fire codes. We heard horror stories about people who purchased hotel packages with their Cubs Convo passes -- rooms not ready until 10 p.m. on their check-in day; rooms oversold so patrons sent to other hotels in the city. If the Sheraton is going to host such a large convention, it needs to be prepared for the number of people expected. Do Better!
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FAQ's

Is this Sheraton Grand Chicago Riverwalk pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Grand Chicago Riverwalk have a swimming pool?

Yes, this Sheraton Grand Chicago Riverwalk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Grand Chicago Riverwalk?

Best-rates for the Sheraton Grand Chicago Riverwalk starts from $257 per night with includes Balcony/Terrace, Accessibility, Wellness Facilities, Breakfast, Child Friendly, Parking, Pool, Security/Safety, Guest Services, Air Conditioner, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Toiletries, Entertainment, Internet, Restaurant, Bar, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Grand Chicago Riverwalk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Grand Chicago Riverwalk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Grand Chicago Riverwalk is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Grand Chicago Riverwalk?

Based on the information reported by the owner or manager, the Sheraton Grand Chicago Riverwalk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Grand Chicago Riverwalk?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD257
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